Computer & Digital Skills for Jobs
Email, files, Office, Google Workspace and fixing things when they break.
No account needed to read the free module.
What this course is
Every office job assumes you already know this stuff, and nobody ever teaches it. How to write an email that gets a reply. Where files actually live on a computer. What to click when something stops working. This course fills the gap between "I can use a phone" and "I can work in an office", with zero condescension.
By the end you will be able to
- Write a professional email that actually gets replied to
- Organise files so you can find anything in under ten seconds
- Use Word, Google Docs, Drive and Calendar confidently
- Fix the eight most common computer problems yourself
- Stay safe from the scams that target new employees
What’s inside
4 modules · 20 lessons
Email & Communication Tools
The single most used tool in office life, and the one most beginners get wrong.
5 lessons · 36 min
- The anatomy of a work emailSubject, greeting, one clear ask, sign-off. Four parts, and most people mangle three of them.7 min
- Replying professionally (including to hard emails)What to say when you are late, wrong, confused, or being blamed for something.7 min
- Where files actually live (and how to never lose one)Folders, paths, file types and a naming system that makes searching almost unnecessary.7 min
- Word, Docs, Sheets, Slides and CalendarThe five apps you will use every day, and the 20% of each that does 80% of the work.8 min
- When things break: the beginner's repair kitEight problems that cover most of what goes wrong, and how to ask for help properly.7 min
Documents & Presentations
Producing work that looks like it came from someone experienced.
5 lessons · 35 min
- Formatting a long document properlySections, page numbers, headers and a contents page that updates itself.8 min
- Templates and staying on brandUsing your company template without fighting it.6 min
- Track changes, comments and versionsReviewing someone else's work without causing offence or chaos.7 min
- Slides that people rememberContrast, whitespace, and the three-second test for every slide.8 min
- PDFs, forms and e-signaturesFilling, merging, compressing and signing documents without printing anything.6 min
Staying Safe Online at Work
The scams that specifically target new employees, and how not to be the story.
5 lessons · 33 min
- Passwords and two-factor authenticationPassword managers, passphrases, and why 2FA matters more than complexity.7 min
- Spotting a phishing emailSix signals, including the "urgent request from the CEO" that targets new joiners.8 min
- Sharing files without leaking dataLink permissions, expiry dates, and what never to put in a public folder.6 min
- Your digital footprintWhat employers can see, and cleaning up before you apply.6 min
- What to do if something goes wrongThe first five minutes matter most. Here is the order to do things in.6 min
Digital Productivity
Working faster with the tools you already have.
5 lessons · 35 min
- Keyboard shortcuts worth the effortThe 20 combinations that save experienced office workers an hour a week.7 min
- Using a browser like a professionalTabs, bookmarks, profiles, and searching properly with operators.7 min
- Notes and task systems that stickOne inbox, one list, one weekly review. Everything else is decoration.7 min
- Video calls without the awkwardnessAudio, lighting, mute discipline and how to speak up in a big call.6 min
- Automating small repetitive tasksEmail rules, templates and simple automations — no coding required.8 min
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