Contact
Talk to a human
There is no support bot here. Emails go to a real person and we aim to reply within one business day.
Email us at
support@deskfluent.comInclude your account email address and, if it’s about a specific lesson, the link to it. That gets you a useful answer first time instead of a round of questions.
Common things people write about
Billing, refunds and cancelling
Cancel yourself in two clicks from your account page. For anything else, email us with "billing" in the subject.
Go to my account →Certificates
Certificates are issued automatically when you finish every lesson in a course as a Pro member. If one has not appeared, email us with the course name.
Verify a certificate →Something is broken
Tell us what you clicked, what you expected, and what happened instead. A screenshot helps enormously.
Suggest a course or a lesson
Genuinely, tell us what confused you. The best lessons on this site exist because someone said "I still do not get X".
Partnerships and bulk licences
Colleges, training centres and employers — email us and we will put together something sensible.
Privacy and your data
To request a copy of your data or ask us to delete it, email from your registered address. We reply within 30 days.
Read the privacy policy →Not a question — just want the updates?
One email a month when we publish a new course or a free cheatsheet.