DeskFluent
Module 4 Pro7 min read

Taking feedback without crumbling

How to hear criticism as information rather than judgement.

Week three. Rahul drafts his first email to a client — reads it four times, sends it to Ms. Fernandes for review, and feels quietly proud.

It comes back with eleven changes.

His face goes hot. His first thought is a defence: she doesn't know how long I spent on this. His second thought is worse: maybe I'm not good at this job.

Both thoughts are normal. Both are wrong. And the three seconds where you choose what to do instead of them — that choice, repeated, shapes a career more than talent does.

What feedback actually is

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